Chef de Rang Room Service

Contratto: tempo indeterminato

Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Chef de Rang in Room Service (IRD Shift Leader).
We are looking for a candidate who has a passion for delivering great customer service and genuinely take care of our guest.
MAIN RESPONSIBILITIES • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Armani Hotel standards. • Meet and greet guests in a professional and efficient manner • Ensure that mise en place levels are maintained accurately • Responsible for delivering trolleys and trays to guests in their rooms according to standards • Co-ordinate delivery food and beverage amenities to the guests’ rooms. • Take guest food and beverages requirements promoting specials, recording preference and needs • Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service • Co-ordinate the service of food and beverages together with the F&, B Manager or F&, B Supervisor efficiently and accurately • Respond proactively to guest queries, ensuring that appropriate action is taken in the absence of Manager/ Supervisor, followed by effective communication. • Prepare and present bills accurately • Possibility to be transfer within the F&, B division accordingly to business needs divisions. vetrinabakeca

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