Assistant Store Manager

How will you make an impact? You will:


• Welcome, advise and retain local and international customers at Delvaux



• Participate in the continuous improvement of quality of service and hospitality towards customers



• Acquire a large knowledge and understanding of our product lines in order to build a close relationship with clients and increase sales



• Develop sales and achieve the goals set by the commercial director



• Provide feedbacks on sales, customer profiles, product performance to your manager



• Verifiy and manage stocks status and and its optimization



• Ensuring an excellent presentation of the boutique. Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping and Delvaux standards



• Reporting on the activity of point of sale



• Support to the achievement of general and personal objectives by providing continuous training and constructive feedback to our Sales Associate



• Ensures the follow up (internally and with headquarters) of all the initiatives organized in the boutique

How will you experience success with us?


• Solid previous experience in a luxury business



• Minimum 5 years of successful previous experiences in luxury business



• Management role experience and experience on store operation is a must



• Excellent interpersonal and communication skills, able to build relationships across all levels of the organization



• CRM experience, and ability to use the relevant digital tool is a must



• Excellent clienteling skills



• Possess excellent communication, customer service and interpersonal skills



• Fluency in Italian and English

What makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.


· We value freedom, collegiality, loyalty and solidarity


· We foster empathy, curiosity, courage, humility and integrity


· We care for the world we live in

Your journey with us:


During the interview process, you will have the opportunity to meet the Talent Acquisition, hiring manager, the Brand Director.

Learn more about life at Richemont and our maisons below: