Service Sales Area Manager

Responsibilities / Tasks



• Sell to existing and potential direct accounts as well as provide sales support to local branches/distribution partners in the Area of responsibility


• Answer and respond to customer inquiries, needs and requirements


• Resolve and troubleshoot complex sales and services issues of customers


• Direct and oversee sales policies, objectives and initiatives of the organization in the Area of responsibility.


• Set short- and long-term sales strategies in the Area and evaluate effectiveness of current sales programs.


• Recommend product or service enhancements to improve customer satisfaction and sales potential


• Establish sales objectives by forecasting and developing annual sales quotas for the Area of responsibility; projecting expected sales volume and profit for existing and new products


• Determine annual sales plans in cooperation with Head of Service Sales by implementing the best marketing strategies, analyzing trends and results


• Coordinate and support local branches to define best route to market and implement national sales programs by developing field sales action plans


• Responsible for the implementation of sales supporting tools and concepts developed for service in his/her areas of responsibility


• Contribute on service portfolio development of Global Service Support Filling & Packaging


• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors


• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies


• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies


• Manage, develop, coach and motivate the local branches sales force to develop their skill to ensure that a high professional standard is achieved


• Provide on-the-ground support to local branches sales force as they generate leads and close new deals


• Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them


• Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts


• Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans

Your Profile / Qualifications


• Mechanical/technical background (aseptic filling/process business knowledge is preferred)


• Previous experience in similar role is preferred


• Excellent knowledge of English and Italian language (min. C1)


• Fluent in Spanish, French or Arab (would be much appreciated)


• Complex negotiation management


• Target orientation, planning skills


• Willingness to travel up to 15 days a month