RECEPTIONIST

Contratto: tempo determinato
Stipendio: ACCOMMODATION AND TICKET

At Royal Lancaster London Hotel, we shape skylines across the globe.
As a pioneering Hotel business, we build complex, iconic and sustainable structures that stand the test of time and add to the economic, cultural and community life in the areas we operate.
We have the boldness to take on business others say can't be done.
We have the entrepreneurial spirit to challenge preconceived ideas.
We have the determination to unlock and deliver value where others cannot see it, there's also a 24-hour exercise room.
Business facilities include conference suites and meeting rooms.
Position Summary: We are currently looking for a Receptionist who will utilize their strong interpersonal and organizational skills in a head office based role.
This role will provide reception coverage as well as day to day administrative support to one of our top Office including but limited to Hotel Managers, New Business and Human Resources.
Main duties of this role: Achieve positive outcomes from Guest queries in a timely and efficient manner.
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
Demonstrate a high level of customer service at all times.
Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts.
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
Education &, Experience: Not less than 1 years working experience.
Proven experience working in a fast-paced Administration/ Reception role.
High attention to detail.
Analytical &, problem solving skills.
Intermediate to Advanced MS Office skills.
In Return: We offer you the opportunity to work with some of the most exciting high profile people is hotel business around the World, in a fast-paced environment where each day brings new challenges.
We also offer a competitive salary and benefits package and we will always consider flexible working hours and arrangements.
Royal Lancaster London Hotel is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all personalities.
With an ambitious strategy, we’re poised for further growth and success, If you’re interested in joining an organization which is constantly evolving and invests in your continued professional development and if you’re committed, talented and enthusiastic, Royal Lancaster Hotel is the right place for you, we’d like to hear from you with your current resume sent to Human Resource Royal Lancaster London Hotel.

✔ Tempo pieno

Salario minimo: ACCOMMODATION AND TICKET €