PC & Trade Business Technical Field Assistance (m/f/d).

Description


What you can look forward to as a PC & Trade Business Technical Field Assistance (m/f/d)


• Drive pull through sales at workshop level by providing technical and network support using our ZF [pro] Tech and ZF [pro] Points concepts



• Provide commercial and technical support for existing workshop network partners, as well as new partner acquisition, achieving set growth targets, member part sales targets and membership retention



• Planning and delivery of one-day and multi-day technical training courses for distributor, workshop partners and other customers of ZF



• Handle technical enquiries received by ZF for all PC products and related mechanical / electrical systems to ensure full customer satisfaction



• Technical support for warranty claims in the field in cooperation with the specialist departments



• Control and implementation of market actions in close coordination with other departments, as well as continuous market and competition monitoring at workshop level



• Support and participate in local and national trade fairs and events



• Planning and execution of workshop visits with the field service of existing wholesale customers

Your profile as a PC & Trade Business Technical Field Assistance (m/f/d):


• Completed training as a vehicle technician and further training preferable as a master technician or comparable qualification



• Several years of professional experience in the above-mentioned areas and the delivery of technical training



• Thorough knowledge of PC market in which ZF Services operates



• Good communication and organizational skills as well as confident appearance and good IT skills (MS Office, SAP) required



• English and other foreign language skills are an advantage