Italian Speaking - Customer Service in Athens, Greece - Fully Paid Relocation

Embark on a new professional journey as an Italian-speaking customer service representative in the vibrant city of Athens, Greece! This role comes with the fantastic perk of fully paid relocation, giving you the opportunity to explore a new culture while building your career in a dynamic and supportive environment. In this position, you will engage with Italian-speaking customers, assisting them with inquiries and providing exceptional service related to our products and services. If you have a passion for helping others and are excited to work in a thriving international context, we would love to hear from you!


Responsibilities


• Provide outstanding customer support to Italian-speaking clients through various channels, including phone, email, and chat.


• Address customer inquiries and resolve issues effectively to ensure high levels of satisfaction.


• Maintain comprehensive knowledge of the company’s products and services to assist customers accurately.


• Document all customer interactions in the company’s CRM system to keep precise records.


• Work collaboratively within a team to enhance customer service quality and share knowledge.


• Participate in training and development sessions to continually improve service skills.


• Offer feedback and suggestions to improve processes and overall customer experience.


Requirements



• Fluent in Italian, both written and spoken; proficiency in English is essential.


• Excellent communication and interpersonal skills with a strong customer-centric approach.


• Ability to multitask and manage priorities in a fast-paced environment.


• Strong problem-solving skills with keen attention to detail.


• Previous experience in customer service is preferred, ideally in an international or tech-related context.


• Familiarity with CRM systems and customer support tools.


• A positive attitude, adaptability, and enthusiasm for experiencing a new culture.


• Willingness to relocate to Greece.


Benefits



• Lower cost of living in Athens compared to many Western European cities, including Italy, allowing for greater savings and better quality of life.


• Competitive total salary of approximately €1300 per month.


• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.


• Professional growth and development opportunities.


• Competitive performance bonuses.


• 2 additional salaries per year.


• Comprehensive healthcare benefits and numerous discounts.


• Fully paid training conducted by certified instructors.


• Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.


• Special events and community &social responsibility initiatives.


• Referral Program: Bring your friends and earn attractive bonuses!


• Free Greek language courses to help you integrate and thrive locally.


• Work for a Great Place to Work- Certified Company.