Field Service Engineer - Automation
Sidel
Parma
20
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Azienda: Sidel Parma
Contract Type
Permanent
Country
ITALY
Location
Parma
Your opportunity
Sidel is looking for a Field Service Engineer (FSE) specialized on Automation; the main focus is the following:
Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites;
Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.
Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
Your Mission
• Test and evaluate equipment performance at customer
plant, based on technical, contractual and safety specifications;
• Properly handle, check and transfer equipment
non-conformities;
• Prepare Job Progress Chart and technical reports in
reference to carried-out activities;
• Ensure ultimate internal and external customer
satisfaction;
• Perform activities in line with the Standard
Operating Procedures (SO Ps), Sidel coordination plan rules and customer rules;
• Report after sales opportunities detected on
Customer site;
• Coach junior colleagues on the on-site behavior,
technical activities, troubleshooting and report-ing deliverables;
• Report to the ISM for team site activities.
Your Profile
YOUR PROFILE
Education Qualifications
and Language Requirements:
- Technical professional qualification or Bachelor degree
in Engineering as a plus;
- English fluent, written and spoken;
- Other foreign language as per regional allocation is
a plus.
Professional Qualifications and Experience:
- 3 years experience in field activities
- Experience in the beverage industry
- Consolidated technical background on Automation and Electrical
- B&R and Siemens plc knowledge is a must
- knowledge of Sidel Portfolio is a plus
- knowledge of the process machineries upstream SIDEL equipments
- knowledge of microbiological principles, hygienic and environmental conditions and guidelines
Key Leadership
Behaviour:
- Managing and measuring Work;
- Process Management;
- Problem Solving;
- Action Orientated;
- Peer Relationships.
✔ Sidel
Condividi:
