Customer Service Specialist - Torri di Quartesolo
Gruppo Serenissima Ristorazione
Vicenza
25
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Azienda: Gruppo Serenissima Ristorazione Vicenza
The person will be responsible for:
- Provide a high quality customer service , promptly responding to customer requests via telephone, email or other communication channels. Resolve any problems or complaints effectively and courteously;
- Communicate clearly and effective with the internal team, suppliers and customers to ensure correct fulfillment of the service;
- Provide support basic for IT issues related to the order management system or other platforms used in the operational context;
– Be available to carry out inspections of customers , if necessary, to assess needs and ensure that the catering service is aligned with their expectations.
The resource we are looking for meets the following requirements:
– Excellent interpersonal and communication skills, with a strong customer orientation;
– Basic knowledge of IT operations and willingness to learn and support basic IT needs;
– Organizational and time management skills;
- Previous customer service experience, preferably in the restaurant industry or related environment.
The context in which the figure will be inserted is very dynamic and motivating. We are therefore looking for proactive and energetic people, but above all enterprising, flexible and with easy organizational skills.
Direct hiring, full time.
The hiring process has been defined within the UNI/ PdR 125:2022 certification and any reports of violation of the same can be reported at the following link
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Gross annual salary (€)
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