Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal ( Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

Location: Lisbon or Porto, Portugal ( On-site)
EU Passport required
️ Languages: Italian (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Rotational shifts across weekdays and weekends
️ Relocation support provided if you're moving from abroad

What Youll Be Doing:



• Review and moderate user-generated content in line with platform policies


• Handle user inquiries via chat, email, or internal tools with empathy and professionalism


• Escalate violations or complex cases according to internal protocols


• Protect online communities by enforcing safety guidelines


• Maintain accurate logs of interactions and moderation actions


What We Offer:



• Relocation assistance (travel + accommodation support)


• Full onboarding and paid training


• Multicultural team environment in sunny Portugal


• Modern office facilities and supportive leadership


• Clear path for career growth in digital services and operations


Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!

Contacts: giuliano. cani@cbtalents. org