Travel Agent - French Speaking

We are looking for
a driven and enthusiastic Travel Agent - French Speaking (m/w/d), with experience in Travel industry and customer care call centers (inbound calls, emails, and chats) who can solve customer concerns and create a seamless customer experience.
 
  Your role in Biz Away


• Made a reservation for our Client through the Platform and using our Provider


• Responding to our Client’s requests through phone, chat, mail, and travel request through our platform


• Entering customer information in our system to issue reservations or update the booking


• Explaining rules and procedures to use our service in the Platform


• Explaining rules of service (hotel, car, train, etc. )

Your basic qualifications


• At least 2 year of previous experience in the Travel Industry


• Excellent knowledge of GDS systems ( Amadeus, Galileo, or Saibour) or previous experience in a local travel agency


• Excellent knowledge, both written and spoken of French (B2 and up)


• Availability to work in shifts (also night shift from 22 to 7 in morning)


• High school diploma or equivalent required.

We are also interested in


• Good communication skills in English B2+


• Customer Care experience


• Strong verbal and written communication skills


• Ability to learn and adapt to new software technologies

Our offer

️ A seat on a scale-up with skyrocketing growth
Attractive compensation, including equity in the company
Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions
Multicultural and international team
Collaborative and smart environment to work and learn
Free coffee to kick-start your day and free beers to celebrate together
Flexible working policy, and great offices in Europe

Biz Away avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.