Senior Sales Professional

Position Overview

WHAT WE OFFER


• The opportunity to work for an iconic and unique lifestyle brand


• Exciting career opportunities


• Competitive benefits package and discounts


• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

Business Client Development


• Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach


• Build and maintain a loyal client base of Very Important Customers (VI Cs) Super VI Cs & top clients


• Communicate, engage and energise the team to maximise performance using service metrics

Leadership & Engagement Support


• Support the manager(s) creating an inclusive working environment with a client-first culture


• Support the team using service metrics in absence of manager(s) to deliver sales and profit results


• Support the manager(s) developing the team product knowledges and selling culture

Operations


• Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports


• Uphold & coach Brand standards and Brand presentation


• Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

Experience, Skills & Knowledge

WHO YOU ARE


• Energetic, passionate, and results-driven team player


• Experience in a premium/luxury environment with proven management abilities


• Excellent organisational and communication skills with in-depth Brand and product knowledge