Sales Executive - Italian Hospitality Collection

Job Description
IHC - Italian Hospitality Collection S. p. A. is a world-class hotel, resort and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travellers seeking a true Italian lifestyle. With stunning properties in Tuscany, Sardinia and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure. Our mission is to bring together excellent hotels, resorts and spas, so that together they constitute the best Italian hospitality brand in Europe.



The company continues to grow and is expanding its portfolio in Italy, which currently includes the following properties:

· Chia Laguna Resort, Sardinia

o the 5-star Baia di Chia Resort Sardinia, part of the Curio Collection by Hilton

o the 5-star luxury Hotel Laguna, which will welcome its guests in 2022 under the sign of Conrad Hotels &Resorts

o the Chia Laguna - Hotel Village

· Grotta Giusti Thermal &Spa Resort, Tuscany - the largest underground thermal cave in Europe. A 5-star part of the Marriott portfolio with the Autograph Collection Hotels brand.

· Fonteverde Lifestyle &Thermal Spa Retreat, Tuscany - one of the most important destinations in Tuscany and is a member of the Leading Hotels of the World.

· Bagni di Pisa Palace Thermal &Spa, Tuscany - historic spa with natural warm waters, a member of the Leading Hotels of the World.

· Le Massif Hotel &Lodge, Valle D’ Aosta - ski resort with a distinct chalet atmosphere in its design. Affiliated with The Leading Hotels of the World.

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OBJECTIVE OF THE ROLE

We are seeking a dynamic and results-oriented professional who excels in both B2B and B2C environments. With a strong ability to build and maintain relationships with key stakeholders and keen understanding of seasonal market dynamics.

· he has to acquire new clients and manage relationships with existing ones, promoting and selling the company's products or services;

· He/she has to achieve and exceed sales targets, contributing to the organization's growth and success;

· He/ She has to adapt sales strategies according to seasonal demands, targeting appropriate B2B clients based on the season being promoted.

· He/ She must be able to promote and acquire clients for other properties within the group, including city hotels, seaside resorts, and thermal facilities, adapting their approach to different market segments.

CORE JOB RESPONSABILTIES AND DUTIES

· To identify and qualify new potential clients through prospecting activities such as cold calling, networking events, and market research;

· To target and develop relationships with MICE organizers, wellness retreat planners, sports tourism operators, and sustainable travel specialists.

· To maintain and develop strong relationships with existing clients, understanding their needs and offering tailored solutions;

· To prepare and present commercial offers, conduct product demonstrations, and negotiate contracts to close sales;

· To work closely with marketing and customer service teams to ensure a consistent and satisfactory client experience;

· To utilize CRM systems to track sales activities, update client information, and provide performance reports;

· To stay informed about market trends, competitor activities, and product innovations to effectively position the company in the market.

PERSONALITY AND SKILLS

These are the personal skills, qualities and attributes the candidate will need to demonstrate in order to carry out his/her job effectively.

· Effective Communicator: able to convey information clearly and persuasively to clients and colleagues;

· Client- Centric: skilled in understanding and addressing client needs, fostering trust-based relationships;

· Independent and Proactive: capable of working autonomously and taking initiative to achieve set goals;

· Negotiation Skills: aptitude for negotiating terms and conditions to secure advantageous deals;

· Organized and Efficient: proficient in managing time and priorities, demonstrating excellent organizational skills;

· Adaptable: flexible and resilient, able to adjust to dynamic and continuously evolving work environments.

· Brand Ambassador: committed to upholding the values and philosophy of the brand in all interactions and communications.


Location: The role is closely connected to the sales activities of Le Massif Hotel Lodge, although the employee will be based at the central offices in Milan. Therefore, he/she must be available to travel for trade fairs and client meetings (both in Italy and abroad), and to ensure presence at the hotel(s) whenever required.

Report: hierarchically to the property General Manager and functionally to the relevant roles at H Qs.







Requirements Listed below are the mandatory requirements recognized as minimum level to be short listed for this role.

· To have at least 2 years of experience in sales roles, preferably in the tourism or hospitality sector;

· To be fluent in Italian and English; knowledge of French or German is considered a plus;

· To have advanced knowledge of Microsoft Office (particularly Power Point);

· To be available to travel for trade fairs and client visits, both within Italy and abroad;

· To be results-oriented, focusing on achieving sales objectives and optimizing revenue;

· Confident use of PMS ( Protel, OnQPM) and CRM ( Zoho, Delphi);

· Must be EU Citizen or in possession of Italian work visa.




Requirements
Listed below are the mandatory requirements recognized as minimum level to be short listed for this role. · To have at least 2 years of experience in sales roles, preferably in the tourism or hospitality sector; · To be fluent in Italian and English; knowledge of French or German is considered a plus; · To have advanced knowledge of Microsoft Office (particularly Power Point); · To be available to travel for trade fairs and client visits, both within Italy and abroad; · To be results-oriented, focusing on achieving sales objectives and optimizing revenue; · Confident use of PMS ( Protel, OnQPM) and CRM ( Zoho, Delphi); · Must be EU Citizen or in possession of Italian work visa.