Sales & Customer Relationship Intern - English & French Speaker

Artemest is a destination that offers unrivalled access to the world of Italian craftsmanship and design. Serving an audience of design professionals and enthusiasts, our sophisticated platform showcases over 50,000 products designed and handmade in Italy by 1,000 of the country’s most talented artisans. Our tightly curated collection spans furniture, lighting, décor, tabletop, art and lifestyle objects handpicked by our discerning team. Each storied piece has a unique beauty and incomparable quality that reveals the skill and knowledge of its maker.

CEO Marco Credendino and Creative Director Ippolita Rostagno launched Artemest in 2015 with a shared vision to bring the work of Italian artisans to the world stage. Headquartered in Milan, Italy, with a physical gallery, Artemest Galleria, in West Chelsea, New York, Artemest continues to grow its community while preserving Italian craft traditions.

Posizione:

To enhance its Team, Artemest is looking for a motivated, organized and self-starter Sales &Customer Relationship Intern.

What will be your key responsibilities?




• Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order value


• Manage customer care daily activities: handling customers’ inquiries and requests through emails and calls


• Interact with suppliers to manage customers’ requests and negotiate the best solution for the company and its customers


• Work closely with other departments ( Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experience


• Customer loyalty and retention initiatives


• Continuously evaluate internal customer care processes and propose business development initiatives



Offer information:




• Duration: 6 months


• Working hour: full-time (from Monday to Friday, from 9am to 6pm)


• Monthly compensation: 600€


• Ticket restaurant provided according to the company policy



Requisiti:

Who are we looking for?




• Degree in languages or humanistic disciplines


• Passion for Sales &Design and a proactive approach


• Italian native, professional proficiency in English and French


• Previous working experience is considered a plus


• Exceptional problem solving and organizational skills, with strong orientation to results


• Able to manage relations and negotiations, with excellent communication skills


• Attention to details, flexibility and entrepreneurial attitude



Altre informazioni:

Our Perks




• Positive workplace. We’re a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest mission


• Entrepreneurial mentality. We’re always looking for people eager to step up their tasks and skills


• Innovative and tech-oriented environment. We’re changing the way people buy, sell, and perceive luxury