Restaurant operations manager

Job Title: Restaurant Operations manager
Location: Florence, Italy
Salary: € Negotiable

This is a fantastic opportunity to be part of a globally recognized hospitality brand known for its high-energy dining experiences.

As Operations Manager, you’ ll oversee the daily running of the restaurant, manage budgets and team performance, and ensure a consistently outstanding guest experience. Working closely with senior leadership, you'll help maintain brand standards, develop talent, and drive both service excellence and operational success in a dynamic, fast-paced environment.

Key Responsibilities:



• Manage restaurant budget and P L, ensuring operational goals are met.


• Coach and mentor staff to deliver excellent customer service.


• Manage labour schedules within budget and forecast models.


• Ensure all departments execute systems and processes to meet brand standards.


• Foster a guest-first culture, prioritizing guest satisfaction.


• Develop and retain top talent through clear goals and career development.


• Implement and enhance training programs for staff growth and retention.


• Engage with guests, particularly about music, to enhance the experience.


Qualifications:



• Proven experience in a high-volume, full-service restaurant Operations Manager role.


• Strong communication skills and business acumen.


• Problem-solving abilities with a focus on operational efficiency.


• Ability to present and communicate effectively to various stakeholders.


• Fluency in English required; additional languages a plus.


Job Title: Restaurant Operations manager
Location: Florence, Italy
Salary: € Negotiable

If you would like to have more information about the role, please apply or send your cv to mariacorecruitment

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