Doorman
Rocco Forte House, Milan
Milan
20
Scarso
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Azienda: Rocco Forte House, Milan
Esperienza: esperienza nel settore richiesta
Titolo di studio: Diploma di Scuola Superiore
The Position DOORMAN Main purpose: The Doorman guards the entrance of a building, contributing to security measures and providing basic assistance.
Reports to: House Manager.
Main duties & responsibilities:• Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times; • Responsible for the parking of the guest cars and cleanliness of the parking area; • Ensure that the external reception area is in order and well maintained; • Being informed about guest information (arrivals, departures and guests in house); • Being informed about touristic attractions in the area and services offered by the hotel; • Working closely with the Reception staff and offering assistance when necessary; • Deal with emergency requests when asked by a Supervisor; • Maintain professional relationships with guests and colleagues; • Anticipate guests’ needs.
We offer:• Fixed-term contract according to C.
C.
N.
L.
Settore Turismo. • Learning & development activities and career opportunities. • Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months.
You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products " Irene Forte". • Staff celebrations.
Competencies required:• Collaboration: Be able and willing to work as a team within the department and with other departments. • Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence. • Personal development: Be open to and accept constructive feedback and use it to improve.
Ongoing dialogue with Head of Department on own performance objectives. • Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way.
Perform his/her tasks with integrity. • Technical Skills: Demonstrate technical competence and knowledge related to the role.
Other requirements:• Fluent in English and Italian; • Strong interpersonal and communication skills; • In possess of a High School certificate; • References.
Workplace: Via Alessandro Manzoni 46, 20121 – Milano.
Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d. lgs. 196/03).
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