Portiere / Doorman - Villa San Michele, a Belmond Hotel - Italy
Belmond
Firenze
25
Scarso
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Azienda: Belmond Firenze
Previsione stipendio medio: 18.000-22.000 euro lordi annui
Esperienza: Esperienza nel settore dell'ospitalità
Titolo di studio: Diploma di scuola superiore
We are searching for a Doorman/ Porter for the upcoming season 2024.
The ideal candidate is passionate for the hospitality business.
He / she is service oriented, passionate and willing to grow professionally.
He / she is professional presented and loves to be in contact with our guests.
Main duties &responsibilities: – Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times; – Responsible for the parking of the guest cars and cleanliness of the parking area; – Ensure that the external reception area is in order and well maintained; – Being informed about guest information (arrivals, departures and guests in house); – Being informed about touristic attractions in the area and services offered by the hotel; – Working closely with the Reception staff and offering assistance when necessary; – Deal with emergency requests when asked by a Supervisor; – Maintain professional relationships with guests and colleagues; – Anticipate guests needs.
Competencies required – Effective communication: he/she communicates clearly and in an appropriate manner that positively impacts on their role, the business and Belmond. – Emotional intelligence: he/she shows the ability to control and express ones emotions and to handle interpersonal relationships.
He/she demonstrates sensitivity to the needs and emotions of others and adjust ones style to the needs of the audience. – Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills.
He/she is willing to continuously develop him/herself. – Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations.
He/she demonstrates a sense of urgency and take ownership of ones tasks and responsibilities. – Adaptability: he/she accepts change and participate in new programs and processes.
He/she is willing to learn new skills and keep up to date with developments in the department.
He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressurised situations.
Requirements We require: – Fluent in English and Italian; – Strong interpersonal and communication skills; – In possess of a High School certificate; Benefits We offer: – Seasonal Labour contract according to C.
C.
N.
L.
Settore Turismo (season 2024) - Training - Meals and lodging Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.
✔ Belmond