POOL ASSISTANT / ASSISTENTE BAGNANTI | Castello di Casole, a Belmond Hotel
Belmond
Casole d'Elsa
20
Scarso
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Azienda: Belmond Casole d'Elsa
Main duties &responsibilities:
Assist/ensure Guests courteously and efficiently according to Belmond standards;
Anticipate Guests’ needs;
Ensures that work station is clean at all the times;
Ensure all pool furniture is neatly arranged and cleaned;
Work closely with colleagues of other Department providing assistance.
Requirements
• Effective communication: he/she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. He/ she uses and interprets non-verbal behaviors to enhance understanding;
• Emotional intelligence: he/she shows the ability to control and express his/her emotions and to handle interpersonal relationships;
• Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop himself/herself;
• Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations. He/she demonstrates a sense of urgency and takes ownership of one’s tasks and responsibilities;
• Adaptability: he/she accepts change and participate in new programs and processes. He/she is willing to learn new skills and keep up to date with developments in the department. He/she deals with multiple tasks and alters behavior / priorities as changes occur and remains calm in pressurized situations.
• High School diploma or general education degree;
• Fluent in English and Italian;
Benefits
Working for such extraordinary hotel is the opportunity to build a career with a real sense of pride and caring, in an environment that embraces the essence of the art of hospitality.
• Meals on duty
• Uniform provided and complimentary laundry service
• Employees social events
• Complimentary accommodation at Belmond hotels, discounted rates on our trains, cruises and safaris. Discounted food and beverage
• Accommodation maybe provided upon request
About Belmond
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon- Orient- Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sust
✔ Belmond
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