Night Audit Agent - Jumeirah Capri Palace
Hosco
Napoli
25
Scarso
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Azienda: Hosco Napoli
? Supporting the Night Auditor Manager in balancing the day s revenues, ensuring accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.
? Handling visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests
? Recording major incidents and important information in the Duty Manager s logbook
? Ensuring the Resort s credit policy is followed, conducting Credit Check Reports, and signing off on Rebates and Paid- Outs with proper justification.
? Preparing detailed reports and end-of-day summaries, which include daily revenue, occupancy statistics, guest activity, and other critical data for management review.
? Closing out the financial transactions for the day, including reconciling guest accounts, checking-in and checking-out records, restaurant charges, minibar usage, and all other billed services.
? Ensuring that all charges (room rates, incidental charges, etc. ) are accurately posted and
recorded. Any discrepancies are resolved before the end of the shift.
? Ensuring the hotel s safety during the night shift. This includes monitoring security systems,
overseeing hotel access, and alerting security personnel about any unusual
activities.
? Working closely with the morning shift staff to ensure a smooth transition of information, and
that all necessary updates are passed along to the day shift team. < br/> Settore: Hotel/ Turismo Ruolo: Customer Service Sede: Anacapri Settore: Hotel/ Turismo Ruolo: Customer Service***---***
✔ Hosco