Italian-Speaking Customer Support Specialist

Contratto: da definire

We’re Hiring: Italian- Speaking Customer Support Specialist / Specialista Customer Care – Italiano – Relocation to Greece Required Are you fluent in Italian and ready to start a new chapter abroad? Cross Border Talents is hiring Customer Support Specialists to join international teams representing some of the world’s most recognized brands across various industries.
While some roles are remote, please note that relocation to Greece is required for all positions — remote, hybrid, or on-site. ?? We provide full relocation support: free flight to Greece + 2 weeks of hotel accommodation.
Since 2013, Cross Border Talents has connected over 130,000 professionals from 50+ countries with international companies.
With 300+ recruiters and cutting-edge recruitment technology, we specialize in global hiring across Engineering, IT, and Multilingual Customer Support.
We’re also proud to be the only recruitment agency worldwide awarded three Seals of Excellence by Horizon 2020 SMEI.
What You’ll Do As a Customer Support Specialist, you'll assist Italian-speaking customers by phone, email, or chat.
You’ll answer product-related questions, resolve account or technical issues, and make sure every customer feels heard and supported — always with professionalism and empathy.
Key Responsibilities Handle customer inquiries with a helpful, professional attitude Resolve technical or general service-related issues Keep accurate records in internal CRM systems Follow project-specific processes and guidelines Escalate complex issues to internal specialist teams What We’re Looking For Fluency in Italian (native or equivalent) English at B2 level or higher Excellent communication and problem-solving skills Comfortable working in shifts and fast-paced environments Previous experience in customer service or tech support is a plus Bachelor’s degree or relevant experience preferred What We Offer Competitive salary based on project and language Paid training and full onboarding Relocation support: Free flight to Greece + 2 weeks of hotel stay Private health insurance Work setup options: Remote (from Greece), hybrid, or on-site depending on the project Opportunities for long-term career growth and promotion A chance to be part of multinational teams and support global brands This is more than just a customer service job — it’s your opportunity to gain international experience, grow your career, and enjoy life in beautiful Greece.
Apply now and take the first step toward your next big move.

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