Internal Account Manager
Arrow Electronics
Castel Maggiore
60
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Azienda: Arrow Electronics Castel Maggiore
Previsione stipendio medio: 30.000-40.000 euro annui
Esperienza: Esperienza lavorativa correlata richiesta
Titolo di studio: non specificato
* Position:* Internal Account Manager * Job Description:* Principal Accountabilities * Manage the overall account relationship by providing strategic service and support to assigned customer base.
Maximize margins, gain market share, * and drive value added solution selling.
Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems.
Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. * Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.
Requires thorough knowledge and accountability of supply chain engagements such as: e- Compass, Consignments, CARES ( Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e. g. , White Space Report, PEMCO Mix), Reverse Logistics, GBC ( Global Business Conversion) &ITAD ( Information Technology Asset Disposition).
Sell and drive Solutions Selling within the approved account level strategy.
Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. * Responsible for on-going Sales Support activities for the Order to Invoice process.
Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports.
Owns &Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.
Owns the customer interface for important Credit &Financial Information as well as coordination of all available resources and support functions. * As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations ( Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases. * This job profile requires the assignment and participation in a sales compensation plan.
A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow. * Job Complexity Professional: * Has no discretion to vary from established procedures * Has no related work experience or has work experience but requires formal training in theories/concepts in own function * Works under general supervision * Entry-level professional role Support: ( Associate) * Has advanced specialized skills or is multi-skilled through job-related training and considerable on-the-job experience * Works independently; receives minimal guidance * Acts as an informal resource for colleagues * Identifies and resolves key issues and patterns from partial/conflicting data * Takes a broad perspective to problems and spots new, less obvious solutions * A senior level support role Experience / Education * 2 years' degree or high school diploma with equivalent related experience * 2–4 years of experience will be positively considered What we offer We offer you a challenging, interesting, and rewarding job in an international environment in a growing global company.
We´d like to see your career developing next to the top leader of IT solutions.
Do you see yourself as our future colleague? If Yes, send us your application and CV in English now! Arrow is an equal opportunity employer.
We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.
We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories. #LI-LD2 * Location:* IT- Castel Maggiore, Italy ( Via Marabini) * Time Type:* Full time * Job Category:* Sales
✔ Arrow Electronics