Inside Sales Representative

Who We Are

In a world where performance is paramount and environments are unforgiving, Thermon stands as a global leader, forging the future of thermal management, power distribution, and environmental controls. We don't just build systems, we engineer resilience, empowering the planet's most critical industries to thrive.

From the relentless demands of chemical plants and maritime operations to the intricate networks of rail and transit and the vital pulse of data centers, our technologies are the silent guardians sustaining infrastructure where failure is not an option. We craft solutions that ensure optimal operation, protecting critical assets and maximizing efficiency in the face of extreme conditions across diverse sectors like food and beverages, mining, pharmaceuticals, renewables, and oil &gas.

We care deeply about the success of our customers, the well-being of our team, and the reliability of every system we design. This drives our unwavering commitment to quality and integrity in everything we do. Through true collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. Together, we don't just meet industrial performance standards-we elevate them.

Wherever the world depends on resilient systems, Thermon is there to ensure critical operations excel and endure.

Thermon FATI is looking for an Inside Sales Representative to join our team in Cusago.
In this role, you will be responsible for supporting the commercial operations of the company and ensuring excellent service to our customers and partners. You report to the local Sales Manager and work closely with the external sales team. You will play a key role in maintaining strong customer relationships and supporting all sales operations within Thermon FATI.

Your Key Responsibilities will be



• Manage customer inquiries, quotations, and order processing in a timely and accurate manner


• Maintain an orderly system for sales documentation and customer records


• Coordinate with internal departments to ensure smooth order fulfillment and customer satisfaction


• Support the external sales team with data, reports, and customer insights


• Assist in preparing sales forecasts and performance reports


• Ensure compliance with internal sales procedures and controls


• Provide support for marketing campaigns and customer outreach initiatives


• Act as a point of contact for customers, ensuring a high level of service and responsiveness


What You Bring



• 3– 5 years of relevant accounting experience in an international, industrial environment


• Experience with ERP and CRM systems


• Fluency in both English and Italian


• Customer-focused mindset, strong communication skills, and a structured, proactive approach


We appreciate all applications and want to thank everyone for their interest in Thermon. We will only contact candidates who are invited for an interview. Recruiters need not inquire.