Hygiene & Stewarding Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.
The Role of Hygiene & Stewarding Manager:

Reporting to the Assistant Director of Food & Beverage, the Hygiene & Stewarding Manager will be responsible for overseeing the cleanliness, sanitation, and hygiene standards across all food & beverage and kitchen operations in the hotel. This role ensures the proper functioning of the stewarding department, maintains hygiene compliance, and supports operational efficiency in all back-of-house areas.

Key Responsibilities :


• Oversee the daily operations of the Hygiene & Stewarding department, ensuring all areas, including kitchens, dining rooms, storage, and back-of-house areas, meet the highest cleanliness and sanitation standards.


• Performs regular hygiene inspections in all areas of the Kitchen and food service areas and reports any wrong doings or areas of concern directly to the Executive Chef and Assistant Director of Food and Beverage


• Develop and implement hygiene and cleaning policies in compliance with both local and international health and safety regulations.


• Supervise and train the stewarding team, ensuring all staff understand and maintain hygiene standards, food safety practices, and operational procedures.


• Ensure cleanliness and hygiene of all kitchen equipment, dining areas, and F&B service areas, performing regular audits and inspections.


• Control and manage inventories for cleaning supplies, chemicals, and equipment, ensuring cost-effective usage and adequate stock levels.


• Collaborate with the F&B and kitchen teams to ensure all hygiene protocols are followed during food preparation, service, and post-service cleaning.


• Ensure strict adherence to health and safety guidelines, conducting regular inspections to guarantee compliance with sanitation and safety standards.


• Prepare and maintain reports on daily hygiene operations, cleanliness audits, and inventory control to ensure continuous improvements in service delivery.


• Manage waste disposal and recycling processes to ensure compliance with environmental sustainability standards.


• Lead and motivate the stewarding team, ensuring proper training and development opportunities are provided to enhance team performance.


• Act as the main point of contact for hygiene-related issues within the Food & Beverage department, offering timely solutions to ensure smooth operations.

What you bring :


• Proven experience in Hygiene management within a luxury hotel or high-end restaurant environment.


• Solid knowledge of food safety standards, cleaning protocols, and hygiene regulations.


• Strong leadership skills with the ability to manage and motivate a team.


• Excellent organizational skills and the ability to multi-task in a fast-paced environment.


• A keen eye for detail, ensuring that all areas meet hygiene and cleanliness standards consistently.


• Ability to work effectively under pressure and meet deadlines.


• Strong communication skills, both verbal and written, in English and Italian.


• A proactive and hands-on approach to problem-solving.


• Knowledge of operating cleaning equipment and handling cleaning chemicals safely.


• Flexibility to work all shifts, including weekends and holidays, as required.


• A commitment to maintaining high standards of service excellence and ensuring guest satisfaction.

What we offer:


• Competitive salary and benefits package.


• Comprehensive training and development opportunities to enhance professional growth.


• Employee meals available at our staff restaurant.


• Employee recognition programs and a focus on team engagement.


• Career growth and advancement opportunities within a globally recognized brand.


• Complimentary uniform dry cleaning service.

Schedule & Hours : This position is based at the hotel and requires flexibility to work varying shifts, including weekends and holidays. The candidate must possess the legal right to work in Italy and be fluent in both English and Italian.