General Manager
Antal International
Siena
25
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Azienda: Antal International Siena
For a 5*L Resort in Tuscany, member of Leading Hotels of the World, we are currently recruiting for a
GENERAL MANAGER
Main duties & responsibilities:
The position will report to the Group Director of Operations of the entire chain, and wll be responsible for:
• Drive and support motivation within the on-property team (most of them have been working there for over 20 years).
• Drive incremental revenues across all departments with key focus in Spa & Thermal area as well as food and beverage
• Drive consistency and quality standards throughout the year
• Deliver the annual budget through the agreed commercial strategies
• An entrepreneur yet an individual who will also work collaboratively with the wider leadership team
Key requirements:
• An exceptional leader with outstanding networking skills. A true host and gentleman. This skill is crucial since over 45% of guests are repeaters
• Strong experience in luxury hospitality and sense of touch
• A strong leader and hands-on operator with excellent people management skills, driving employee engagement and delivering the highest level of customer service
• Strong resort operational experience
• Strong understanding of operational functions and ideally of commercial functions
• Strong entrepreneurial and finance acumen
• Excellent organizational and planning skills
• Strong experience within Italian market
Higly desirable skills and qualifications:
✓ A good knowledge of the spa and ideally thermal market
✓ Prior experience within these markets: Russia, USA, GCC
✓ Proven track record in client negotiations and account strategizing
Location: Toscana
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✔ Antal International
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