Filling Product Support Expert

Filling Product Support Expert



Contract Type



Permanent



Country



ITALY



Location



Parma



Your opportunity


Filling Product Support Expert is part of Q&TS. The job is mostly taking place in the backoffice. Main function is to secure the operational follow up & technical support of all filling products (combi and stand-alone technology), associated trade equipments (capper. . . ) and 3rd party line equipments mostly on mechanical side. The expert is in charge of internal and external validation


Your Mission



• Execute troubleshooting on filling equipments, associated trade equipments and line equipments;


• Support Global Product Training in the creation, update and revision of technical questionnaires related to FSE Qualification Program;


• Execute validation program for the introduction of modifications, variants, O&U, new products, concerning filling equipment;


• Support the availability of field methods for installation, qualification, technical analysis, repairing and maintenance activities;


• Secure performances of commercially released filling equipments and lines;


• Secure the application of retrofits on the filling product installed base, where necessary;


• Be part of hotline team for weekend duties, in case of availability for the service;


• Execute RCA on filling equipments issues, supporting the consequent plan of recovery and corrective actions;


• Increase personal competences on the complete combi, trade and line equipments technology;


• Act as " Assessor" of the FSE/s subject to qualification program during the practical assessment module, mainly at the customer site, releasing the relevant evaluation report on time/in full;


• Participate to L3 and L4 equipment FAT, and eventually start up and commissioning;


• Support FSE during start up and commissioning of L3 and L4 machines;


• Manage the treatment and the resolution of technical NC and PER through CEP.


Your Profile



• 5 years at least of field experience or engineering on filling product
customer management;


• Knowledge of filling product (combi and stand alone) and process for PET, glass, can applications;


• Knowledge of filling Matrix platform.