Field Service Engineer - Mechanical

Field Service Engineer - Mechanical



Contract Type



Permanent



Country



ITALY



Location



Parma



Your opportunity


YOUR OPPORTUNITY Sidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following:- Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites; - Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. - Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.


Your Mission



• - Test and evaluate equipment performance at customerplant, based on technical, contractual and safety specifications;


• - Operate on Mechanical systems, HMI for regularactivities and troubleshooting as per Standard Operating Procedures.


• Executebasic electrical work (e. g. cable wiring)


• Properly handle, check and transfer equipmentnon-conformities;


• Prepare Job Progress Chart and technical reports inreference to carried-out activities;


• Ensure ultimate internal and external customersatisfaction;


• Perform activities in line with the Standard Operating Procedures (SO Ps), Sidel coordination plan rules and customer rules;


• Report after sales opportunities detected on Customer site;


• Coach junior colleagues on the on-site behavior,technical activities, troubleshooting and report-ing deliverables;


• Report to the ISM for team site activities.


Your Profile


Education Qualificationsand Language Requirements:


• Technical professional qualification or Bachelor degreein Engineering as a plus;


• English fluent, written and spoken;


• Other foreign language as per regional allocation isa plus.

Professional Qualifications and Experience:


• At least 5 years of experience in field activities;


• Experience in the beverage industry;


• Consolidated technical background on Mechanic;


• Knowledge of Sidel Portfolio is a plus;


• Aseptic knowledge is a plus;


• Availability to travel ( Up to 90% Italy and Internationally, mainly Europe).

Key Leadership Behaviour:


• Managing and measuring Work;


• Process Management;


• Problem Solving;


• Action Orientated;


• Peer Relationships.