Deputy Store Director FOH
Dolce & Gabbana
Milan
25
Scarso
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Azienda: Dolce & Gabbana Milan
Your Contribution to the Role
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Support the Store Director in the management of the boutique, with a hands-on focus on client-facing activities.
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Lead and inspire the sales team, fostering a client-centric culture and upholding brand values.
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Ensure a consistently exceptional client experience by monitoring service standards, floor presence, and team behavior.
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Drive sales performance through personalized selling, customer retention, and clienteling strategies.
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Supervise floor operations and ensure optimal team coverage and sales support throughout the day.
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Work in close collaboration with Visual Merchandising and Back of House to ensure the boutique maintains impeccable standards.
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Mentor and develop team members through coaching, feedback, and performance monitoring.
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Act as a key point of contact for VIP clients and manage critical in-store situations with discretion and professionalism.
What You Bring to the Team
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Significant experience in luxury retail, ideally in a managerial or team leader role.
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Exceptional clienteling skills and a natural ability to lead by example.
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Proven ability to drive business results and support sales targets.
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Strong organizational, communication, and interpersonal skills.
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An eye for detail and a strong sense of aesthetics and presentation.
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Fluency in Italian and English is required; other languages are an asset.
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A passion for women’s fashion and a deep understanding of the luxury retail landscape.
✔ Dolce & Gabbana
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