Customer Trainer
OVHcloud
Milan
20
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Azienda: OVHcloud Milan
Esperienza: Esperienza nel settore tecnico
Customer Trainer M/F/X Within your # One Team Within the customer care organization division of the OV Hcloud Group, the Product Enablement team aims to deliver public events like technical trainings on our solutions to our customers, in order to accelerate the adoption of OV Hcloud solutions by our customers.
The Product Enablement team is in charge of animating content in person or remotely to spread knowledge and technical expertise to our customers.
Those activities contribute to the Group’s growth.
Your main responsibilities : Mission 1: Deliver and spread technical knowledge and expertise on OV Hcloud products to our customers during public or private events : Tutorials, theoretical training with demo, Tech Labs, Webinars Mission 2: Create technical training content on OV Hcloud products, adapted to audiences and delivery modes (in-person, remote, e Learning) Mission 3: Develop skills and knowledge in one or more areas in order to keep up with the state of the art of OV Hcloud solutions.
Mission 4 : Evangelist role with customers Your future impact In 6 months you will have accomplished You will have deliver and spread technical knowledge and expertise on OV Hcloud products, in several wonderful cities like Madrid, Valencia, Malaga, Rome, Milano, Napoli, … You will have embrase the role of cloud evangelist for our customers And in 1 year you will have mastered You will have develop skills and knowledge in one or more areas in order to keep up with the state of the art of OV Hcloud solutions.
You will have create technical training content on OV Hcloud products, adapted to audiences and delivery modes (in-person, remote, e Learning) Skills required Excellent oral communication ( Spanish and English) Italian will be a plus Proficient in the main pedagogical principles and animation techniques Educational content designer Knowledge of OV Hcloud portfolio products or their equivalent at a hyperscaler (cloud providers), particularly in the public cloud universe ( Compute, storage, network, Kubernetes, Database as a service, Artificial Intelligence, Identity and access management) .
✔ OVHcloud