Customer Sucess Specialist

We are looking for a detail-oriented and proactive Customer Success Specialist to join our sales team. The successful candidate will provide administrative and operational support to ensure smooth and efficient management of the sales process, working closely with clients, sales representatives, and internal departments.


YOUR JOB – What would be your responsibilities?



• Enter and manage customer orders in the company’s systems



• Provide support regarding licenses, invoicing, and order-related requests



• Communicate with and manage relationships with partners and suppliers



• Place and follow up on supplier orders and purchases



• Maintain and update customer records and master data



• Prepare and handle commercial documentation such as contracts, order confirmations, and proforma invoices


YOUR PROFILE – Qualifications



• Degree in business, economics, or a related field



• Previous experience in a commercial back office or similar administrative role



• Strong knowledge of MS Office, especially Excel



• Excellent attention to detail and organizational skills



• Analytical skills



• Team player with the ability to manage multiple priorities



• Ability to prioritize tasks and meet deadlines



• Excellent knowledge of English


WHAT WE OFFER:



Become part of a successful, dynamic and international team delivering solution to our customers; our culture is based on cooperation and work by objectives. In return, the position offers a competitive salary package.


• Continuous Learning



• Regular performance reviews



• Personal and professional development



• Meal Voucher



• Welfare Card



• Working Anniversary Celebrations



• IT devices (PC and Smartphone)



• Flextime



• Smart-working


Become part of a dynamic and international team and contribute strongly to the success of Italy division in ATS!