Customer Service Specialist (Italian Speaker)

We at Yara are part of a global network' collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity' food insecurity and environmental change.
About the Unit Founded in 1905 to solve the emerging famine in Europe' Yara has established a unique position as the industry's only global crop nutrition company.
The company operates an integrated business model with around 17'000 employees and operations in over 60 countries.
In 2021' Yara reported revenues of USD 14. 4 billion.
Headquartered in Oslo' Yara opened its office in Lithuania in 2018.
Yara European Business Services (EBS) is now set to expand even further and evolve as valued partner that delivers results.
Responsibilities - Build and maintain relations with internal and external customers - Together with the team develop and implement solutions to increase customer satisfaction - Focus on the customer: communicate solutions and follow up on daily tasks - Deliver all orders to colleagues in Transport Management - Manage billing documents' return and diversion cases - Be a role model of Yara's culture where health' environment' safety and quality are a top priority Profile - Fluent/native in English - Good Italian language skills ( Level B2 or higher) - Excellent communication skills and a trusted team player - Proactive and self-driven with a solution oriented mindset - Preferably experienced in Customer Service or Supply Chain - Based in Lithuania or willing to relocate We Offer - Personal and proficient development - Career opportunities' including subject matter experts' leading or global virtual roles - Social wellbeing-oriented package - Hybrid working model with home office allowance (10 days per month working from the office) - Modern office environment (eco-friendly office with lounge' game room and other areas) - Scandinavian culture supporting continuous improvement culture - Strong company values and orientation towards people - Much more benefits are waiting for you from the day one Offered Salary We offer salary from 1920 Eur to 2507 Eur/month gross (before taxes' language premium will be applied based on Italian knowledge).
Contact details My name is Kristina and I am looking for a Customer Service Specialist to join my team! If you have any questions about the role itself' team or main challenges here' you can reach me via email: kristina. gabriuniene@yara. com.
Please send your CV in English by clicking the button ", Apply now", .
No C Vs sent via email will be accepted.
Apply no later than 30th October 2025.
Knowledge grows through differences Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.
We believe that creating a diverse and inclusive work environment is not only the right thing' but also the smart thing to do.
To deliver on this' Yara has firmly anchored Diversity' Equity &, Inclusion (DE&, I) in our business strategy and has more than 400 employees worldwide involved in D&, I ambassadors networks.
As part of our recruitment process' where permitted by local law' we may conduct reference and background checks.
These checks will only be performed when deemed necessary for the nature of the job.
Candidates will be informed by HR before any background checks are initiated.