Customer Service Representative
Penumbra
Turin
30
Discreto
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Azienda: Penumbra Turin
Previsione stipendio medio: 25.000-30.000 euro lordi all'anno
Orari: flessibili, possibilità di lavoro in home-office
Esperienza: minimo 2 anni di esperienza nel servizio clienti
Titolo di studio: Laurea triennale preferita, diploma di scuola superiore con esperienza rilevante
# Innovation # Teamwork # Initiative are our common values.
If you are looking for a meaningful challenge in a well-established and fast-growing international company – then join us and help us grow our teams that save lives everyday.
We are a dynamic and constantly growing company.
As a result, we are looking for a high motivated Customer Service Rep (f/m/d).
You will have to provide front-line support for customer inquiries.
You will serve as the in-house resource for the sales operations as well.
What You'll Work On Respond to customer inquiries by taking and processing customers’ orders Utilize company systems and processes (SAP) to enter sales orders, conto visione orders and consignment replacements, confirm inventory availability, develop customized defaults for each customer Process Returned Merchandise Authorizations (RM As) File customer complaints Maintain excellent customer relations Manage Travel Stock program, ensuring compliance with Quality System Maintain customer databases What You Bring Bachelor’s degree preferred, in Business, Marketing or related field.
High School graduate with previous Customer Service, Sales or other relevant experience may be considered Minimum 2 years Customer Service experience or a combination of education and relevant experience Strong oral and written communication skills required, particularly telephone skills Competence with Microsoft Office ( Outlook, Word, Excel and Power Point) and SAP or similar ERP system.
Good level of written and spoken English What We Offer Permanent and full-time position Flexible working hours and possibility to work in home-office The ability to work among a professional, dynamic and vibrant global team with friendly, highly qualified colleagues The opportunity to be at the forefront of technology that is revolutionizing the treatment of some of the world's most devastating diseases Employee stock purchase plan Sport Benefit Meal voucher At Penumbra we care about your qualifications and not about your gender, ethnicity, religion, sexual orientation, or age.
We want you on our team, if you’re skilled and a good match for our culture of collaboration. If you want to know more about Penumbra’s commitment to being an equal opportunity employer, please take a look at .
If you are interested in this position, please do not hesitate to .
For an initial exchange, please contact the HR team per email ().
✔ Penumbra