Customer Service Expert
Pfannenberg Italia srl
Fidenza
30
Discreto
help
thumb_up Mi piace
Azienda: Pfannenberg Italia srl Fidenza
View job here
Il Gruppo Pfannenberg è un'azienda industriale attiva a livello internazionale nel settore dell'ingegneria elettrica. Sviluppiamo, produciamo e distribuiamo con successo prodotti tecnici di alta qualità. Operiamo nei settori della gestione termica dei quadri elettrici, del raffreddamento dei processi industriali e della tecnologia di segnalazione, con un obiettivo chiaro: garantire la sicurezza delle persone, delle macchine e dell’ambiente!
Customer Service Expert
•
A tempo pieno
•
Hybrid
•
43036 Fidenza, Italia
•
Con esperienza professionale
•
03/11/25
Customer Service Expert Role
Contract Type: Full-time – maternity replacement contract
Languages Required: English (C1), French and/or Spanish (B2+)
Pfannenberg is looking for a Customer Service Expert to strengthen our team and support our Sales Representatives. If you're passionate about customer experience, thrive in dynamic environments, and bring a proactive mindset, we’d love to meet you.
Key Responsibilities
Supporting both our Customer Service team and Sales Representatives. With your deep expertise and hands-on experience, you’ll help elevate our daily operations and drive strategic projects that shape the future of customer experience.
You’ll take full ownership of a specific area of expertise, working closely with internal teams, external partners, and—when needed—public authorities
Qualifications &Work Experience
•
• Minimum 3 years of experience in Customer Service or Inside Sales
• within a B2B industrial environment
• High school diploma in Economics, Languages, or a related field is required; a university degree is strongly preferred
• Languages Required: English (C1), French and/or Spanish (B2+)
• Vocational training in Industry or Wholesale and Foreign Trade is considered a plus
• Advanced proficiency in Excel, Outlook, Navision, Salesforce, and Microsoft Teams
• Strong skills in project management, communication, and problem-solving
• A proactive mindset with a strong sense of ownership, customer focus, and accountability
What we offer
• A dynamic, international work environment
• Challenging projects and development opportunities
• A company culture built on leadership, innovation, and collaboration
• Ongoing training and recognition of your expertise
• Remote work options
• Meal Vouchers
• Flexibility on entrance time
Applicare online
Imprint | Informativa sulla privacy
Powered by softgarden
✔ Pfannenberg Italia srl
Condividi:
