Bartender

As a Bartender, I will perform the following relevant tasks for this role: I will perform the following relevant tasks for this role: • Greet guests on arrival in an efficient and friendly manner, using guest name whenever possible. • Answer outlet telephone courteously and efficiently as specified in departments standards. • Assist in the control of outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability. • Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur. • Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments. • Be familiar with preparation, ingredients and presentation of all drinks offered in menus. • Use the appropriate glassware for the different beverages. • Ensure the prompt and efficient service of all beverages set by the resorts required standards. • Have knowledge of guests likes and dislikes pertaining to drinks throughout their stay. • Ensure all mis-en-place for cocktails and drinks are correctly prepared prior to service in all beverage outlets. • Make every effort to ensure the comfort and enjoyment of guest’s beverage requests throughout service. • Ensure that your working bar areas is of exemplary clean nature. • Ensure that you are aware and informed of all products the resort bars use for service including the bar machinery. • Have a good knowledge of all outlet menus (food and wine) and F&, B day to day activities and operational hours. • Recommend and promote items as directed by supervisor. • Maintain at all times the highest standard of social skills. • Report any maintenances faults following the required steps. • Knowledge on menu prices and suggesting upselling when necessary. • Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell. • Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible. • Maintain efficient administration within the department preparing and submitting operational reports on time. • Ensure all equipment of the department is kept clean and in good working condition. • Upsell all resort, spa, Expriences and restaurant facilities. • Upkeep Six Senses guidelines and standards of service and operation.
My performance benchmarks are maintained and exceeded. • Strictly adhere to LQA standards and guest comments. • Perform any additional tasks given to me by supervisor/management.

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