Automotive Rental Advisor - Internship

Job Description


Are you an Automotive fan? Do you enjoy providing the best solutions for customers and are interested in vehicle leasing or fleet management services? Would you like to be part of a renowned Automotive company, applying your professional skills and gain experience?

Then we might be looking for you!

MSX is looking for an  Automotive Rental Advisor, who will  be involved in a B2B activity where, in accordance with the customer’s directives and tools, will arrange replacement vehicle services for short term purposes.

Our new Automotive Rental Advisor will ensure  a high level of service to  the drivers  who have signed a rental agreement with  our Customer by identifying the feasibility of providing  replacements for each request and prioritizing customer satisfaction.

Tasks contain:



• Manage client requests for replacement and pre-assigned vehicles;


• Process and resolute cases reported by customer care team on specific needs and disservices;


• Ensure the correct execution for provision of replacement vehicles through given directives;


• Follow the given order of priority for the choice of suppliers of replacement cars;


• Communicate directly with the project coordinator on the ongoing activities.


Qualifications


We would love to welcome a new colleague with excellent communication and problem solving skills. Our ideal candidate has:



• Bachelor’s degree in Economics or similar;


• 1 year of experience in the Automotive sector in other roles;


• High level of computer literacy;


• Adaptability and Flexibility;


• Good planning and organization skills;


• Ability to work in a team;


• Ability to take initiative;


• Languages: Italian and preferably English.


Working pattern:



• Location: Rome


• Hybrid


• 40 hours per week, internship



Additional Information


With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:



• Consumer Engagement


• Parts, Accessories &Service Performance


• Actionable Insights


• Repair Optimization &Compliance


• Learning Solutions


• Distribution &Sales Performance


Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.